Returns & Exchanges
We want you to be completely satisfied with your Chaps purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your order doesn't meet your expectations, simply follow our streamlined process for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal with your order number and email to start the return request.
Print Your Label
Download and print the prepaid shipping label provided and secure it to the outside of your original packaging.
Drop Off Package
Hand your package to the designated courier or drop it off at any authorized shipping location.
Get Refunded
Once our warehouse inspects the items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing